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Opsgenie Integration

Opsgenie integration allows sending notifications to the right people at the right time for monitoring alerts.

SSL, Web Page, Browser Tests and API monitoring failures, warning and recovery events can be sent to associated Opsgenie Teams. When a monitor reports a failure in DevRaven, an alert will be created in Opsgenie. The created alert will automatically close if the monitor recovers from failure.

Support​

If you need help with this integration, please contact [email protected]

Integration Walkthrough​

In Opsgenie​

  1. Login to your Opsgenie account.
  2. Navigate to Teams page and click the Team that should be notified for monitoring alerts.
  3. Click Integrations in the left navigation menu.
  4. Click Add Integration button.
  5. Click API tile.

Select API

  1. Change the name to DevRaven and grant Create and Update Access to the API Key. This will allow us to create Alerts and automatically close those alerts.

Opsgenie Config

  1. Save the Integraton.
  2. Copy the generated API Key.

In DevRaven​

  1. Login to your DevRaven Workspace.
  2. Navigate to Settings page and then click on Integrations tab.
  3. The page lists Opsgenie tile.
  4. Click Add Team button on the Opsgenie tile.
  5. A modal will be displayed prompting for your Opsgenie integration details.

Opsgenie Details

  1. Provide your Opsgenie Team Name
  2. Provide the Opsgenie API Key that was previously copied from Opsgenie.
  3. Ensure you check the EU Instance checkbox if your Opsgenie account uses EU location data center.
  4. Click Save.
  5. Click View details on Opsgenie tile to see the added details.

Sending Monitoring alerts to Opsgenie​

To send monitoring alerts from monitors:

  1. Navigate to the monitor page.
  2. Click Edit Monitor button.
  3. Click Integrations tab.

Integrations tab

  1. Under Opsgenie Integration section, select the Opsgenie Teams to be alerted.
  2. Click Save Opsgenie Preferences button.
  3. The monitor is now configured to send alerts to associated Opsgenie Teams.
info

All monitoring alerts from DevRaven are sent as P3 alerts to Opsgenie. We currently do not support changing the priority for the alerts.

Following is an example SSL monitor alert being surfaced in DevRaven and in Opsgenie:

Failure in DevRaven

Alert in Opsgenie

How to Uninstall​

In DevRaven​

  1. Login to your DevRaven Workspace.
  2. Navigate to Settings page and then click on Integrations tab.
  3. The page lists a Opsgenie tile.
  4. Click View details button.
  5. Click the Remove button to remove the API key and confirm the removal.

In Opsgenie​

  1. Login to your Opsgenie account.
  2. Click Teams in the top navigation bar.
  3. Click the Team which is integrated with DevRaven.
  4. Click Integrations in the left navigation menu..
  5. Click the API key you wish to disable.
  6. Uncheck Enabled for the key.
  7. Click Save Integration